The Help Centre

We are committed to being a customer-centric company with a user friendly website so we've made it even easier to find answers to your questions.

Why Choose The Safe Shop?

98% of customers would recommend
TheSafeShop.co.uk to their friends and family. (Survey of 1,218 customers)
Free Delivery to UK mainland

Free Delivery

Delivery is FREE on our entire product range to the UK Mainland. We also offer free next day delivery on many of our lightweight items and free indoor delivery on heavy items. More

Secure Online Ordering

Secure Online Ordering

We use industry standard SSL encryption by market leader Verisign to ensure the security of customer data and remain committed to protecting customer privacy and security. More

Excellent Customer Service

Excellent Customer Service

We have no automated phone lines - just experience staff based in our Preston head office, and we treat our customers as we would expect to be treated. See our testimonials to find out what our customers are saying and view a sample of some of our existing customers.

Up to 40% Off Manufacturer Prices

Up to 40% Off

With over 2000 safes sold per month our buying power is second to none. We sell the largest range of security products in the UK and guarantee the lowest price on the biggest brands. Save up to a further 50% on our already low prices with our Special Offers.

Price Match Guarantee

Lowest Price Guarantee

By monitoring prices weekly, we are confident you won't find the same product at a lower price. However, if you do we guarantee to refund Double the Difference. More

Customer Reviews

Product Reviews

Reviews are written exclusively by our customers who we know have purchased the product. We publish all reviews, good and bad, ensuring genuine unbiased reviews. More

Cutting Edge Features

Cutting Edge Features

Our website is constantly updated with the latest product information. We have a host of useful features including our Safe Wizard to help you find the right product, metric or imperial measurements, product comparisons, multiple images, videos and our "real" size height chart.

7 Day Money Back Guarantee

Money Back Guarantee & Warranty

If you are unhappy with your order you may return it to us within 7 days. Our products include a minimum 1 year warranty and in some cases 2, 3 or 5 year warranties. Our Phoenix, FireKing and Sentry fire products also include an unbeatable lifetime fire warranty. More

Nationwide Callout

Installation & Nationwide Callout

We work with locksmiths throughout the UK so wherever you are we will have a professional engineer ready to fix any problems you may have. We can deliver and install anywhere in the UK.

Export Sales

Export Sales

Many of our products can be delivered to any country in the world, at much lower costs than you might think. To receive a delivery quotation please complete our International Delivery form.