The Help Centre

We are committed to being a customer-centric company with a user friendly website so we've made it even easier to find answers to your questions.

5 Ways to Pay

“ Nice website, brilliant checkout... wish they were all like this. (Mrs E Allen, Cornwall) ”
Credit or Debit Card

Credit or Debit Card

We accept payment by all major credit and debit cards including Visa, MasterCard and Maestro. Orders are dispatched immediately when using this payment method.

Payment by PayPal

PayPal

We accept payment by PayPal so you don't have to enter your card details on our website if you have a PayPal account. Orders are dispatched immediately when using this payment method.

Cheque

Cheque

On completion of your order we will email you a Pro Forma Invoice giving details of how to post your payment to us. Your order is dispatched once we receive payment.

Bank Transfer

Bank Transfer

On completion of your order we will email you a Pro Forma Invoice with our bank details allowing you to make an electronic payment. Your order is dispatched once we receive payment.

Payment by Invoice

Payment by Invoice

30 Day accounts are available to Local and National Government bodies, Police, NHS, Educational and Charitable organisations on receipt of a signed purchase order. 30 Day accounts are also available to business customers subject to a company credit check. We regret that 30 day accounts are not available to private individuals. To check if your organisation is eligible for a 30 day account and to ensure you send us the correct information please click here.