The Help Centre

We are committed to being a customer-centric company with a user friendly website so we've made it even easier to find answers to your questions.

Lowest Price Guarantee

No matter how confident we are in our low prices we realise that from time to time we may miss an offer. If you manage to find a lower price (including delivery charges) we promise to not only match the price but beat it with our "Double the Difference" Lowest Price Guarantee.

Double the Difference - Lowest Price Guarantee

Here's how it works...

  • Our Price £130.00
  • Competitor Price £115.00
  • Price Difference £15.00
  • Difference Doubled £30.00
  • You Save £30.00 and Pay only £100.00


1. Our Double the Difference offer applies to new products that are in stock and priced £50 (ex VAT) or above by the competitor website using the same or equivalent delivery service.

2. If the competitor offer includes a lesser delivery service we may offer the same service and reduce our price accordingly.

3. We must be able to verify the offer via a URL link to the competitor website (web page address).

4. We cannot verify auction sites, emails or telephone conversations.

5. We cannot apply the Double the Difference offer to other special offers or promotions we may be running.

6. We reserve the right to exclude certain websites from this promotion if it is found that they are out of date and do not carry current product or pricing details.